Refund Policy

Last updated: January 2026

01. 7-Day Money-Back Guarantee

We offer a 7-day money-back guarantee on all subscription plans. If you are not satisfied with our service within the first 7 days of purchase, you may request a full refund — no questions asked.

02. Eligibility for Refund

✅ Refund requested within 7 days of the purchase date
✅ The service was not functioning as described
✅ No more than 30% of the subscription period has been used
❌ Refunds are not available after 7 days from purchase
❌ Refunds are not available for reseller credit packages once credits have been used

03. How to Request a Refund

To request a refund, contact our support team:

📧 Email: Contact@iptvc.cc
💬 WhatsApp: +447413087707

Please include your order number and email address. Refunds are processed within 3–5 business days.

04. Contact Us

If you have any questions about our refund policy, please reach out to our customer support team. We are here to help 24/7.